Listening to music triggers a release of dopamine, which can boost your mood, bring up long-forgotten memories, or make that last mile fly by on the treadmill. But can music make people more productive at work?
Before you blast music throughout your entire office, read on: music might make your people more productive, but only under certain conditions.
When we hear music, all four lobes of our brains fire up—not just the auditory cortex, where sound is registered. That means, from a neurological perspective, music isn’t background noise. It activates more cognitive activity than something like the whir of a fan or steady drip of rain outside. Music makes our brains work harder. But does it make them work smarter? If we’re expending cognitive energy and resources processing music, won’t we be less focused on our work?
The case for tunes
Make no mistake: listening to music at work means you’re multitasking. Even lyric-less tunes pull our attention, defusing what most of us would like to think is a laser-like focus. So why does workplace music have so many advocates?
There are some situations in which listening to music at work might make you more productive than the sound of silence—though, to be honest, they are few and far between. While music can boost your mood and make you more efficient at completing tasks, it does hinder reading comprehension and memory function. That’s why the beneficial effects of listening to music are most pronounced when performing routine, repetitive tasks, rather than creatively demanding ones.
A solid distraction
In the modern office, music might actually be a good distraction. Say what you will about cubicles, they do provide a bit of a buffer between you and your neighbour. Open offices, while great for facilitating collaboration, also facilitate noise.
We love being in the loop about projects and it’s always good to hear what our fellow team members are up to, but when we’re trying to maintain focus on our work, it can be a challenge. Employees will agree: If someone is trying to meet a tight deadline, you can bet they’ll have their headphones in.
That’s the primary argument for music at work: it blocks out greater distractions. Research shows that environmental noise almost universally lowers performance, in contrast to the mixed effects of music. Intermittent speech is the worst offender—and there’s a whole lot of that in any modern office.
What makes environmental noise more distracting than music? Over time, the stress associated with it can lead the body to release more cortisol. Excessive levels of this hormone impede the prefrontal cortex’s function, and since that’s the region of the brain associated with high-level functions like planning or reasoning, environmental noise interferes with your ability to carry out your work.
To drown out the background noise, it makes sense to turn up the tunes.
What you listen to doesn’t matter so much as how it makes you feel. Jessica Grahn, a cognitive neuroscientist, dispelled the ‘Mozart makes you smarter’ myth in 2013, noting that the most important thing to consider when choosing a playlist is how the music energizes you. The next time someone sneers at your taste in music, you can just shake it off.
In order to positively impact productivity, music must boost your mood and energy levels—and that means listening to what you like. Coincidentally, that’s why you shouldn’t blast your personal playlist through the company speakers, subjecting everyone to your country music obsession. What gets you amped up might irritate someone else.
Five tips for your work playlist
In order to optimize the output of your personal work playlist, you might also consider the following.
1. Go lyric-less
Classical music ranks high for boosting productivity, mostly because it doesn’t have lyrics. Your brain doesn’t expend cognitive resources trying to make sense of what’s being said. This is particularly important if you’re writing in any capacity, as the lyrics of what you’re listening to could find their way into that email, blog post, or speech. If classical isn’t your style, consider listening to acoustic Spanish guitar or house music — keep it ambient.
2. Try foreign music
Not feeling the Bach or Mozart? Then check out music in a foreign language. If you can’t understand what’s being sung, it’s less likely to pull a ton of your focus.
3. Stick with what you know
If the above options don’t appeal to you, pick music that’s very familiar to you. Since you already know every line and beat, your brain can predict what’s coming next with ease—again, that will prevent your playlist from taking up too much of your attention. Now isn’t the time to download a brand new album: instead, fall back on old favourites.
4. Think one-note
You know those shivers you get when listening to your favourite symphony? That’s a sign you shouldn’t play this piece at work. We are conditioned to expect certain patterns from the music we listen to. When those expectations are overturned, such as with unexpected key changes or dissonant notes, it jars the nervous system into action, creating a fluttering sensation in your gut or raising goosebumps on your skin. That’s an interesting phenomenon to be sure, but probably not one best explored at work.
Save the shivers for your commute. In the office, opt for music that keeps a consistent melody and volume.
5. Turn it up
You might think a lower volume is less distracting, but that isn’t actually the case. A study from the University of Illinois found that the productive sweet spot—at least for creative work—lies right in the middle.
Interestingly, participants in this study exhibited less creativity when listening to noise at a lower level (similar to that found in a modern office) than when listening to noise at a moderate level (70 decibels, or how loud a vacuum cleaner might be when ten feet away).
Why? Well, increased noise makes it harder to think or reason through things. That, in turn, encourages more abstract processing in the brain. But turn the volume up too loud and the creative boost disappears.
The takeaway? If you’re brainstorming new people and culture initiatives, play your jam at a moderate level. That will maximize your creative thinking.
Over to you
Silence is still golden—but it’s just not practical in the modern office. Try telling your sales team to keep it down or asking your customer support team to silence the phones. Not going to happen, right?
That’s a good thing. While a totally quiet office might be more productive, it doesn’t sound like a whole lot of fun, nor a positive way to build your company culture. If making conversation is taboo and laughter is seen as disruptive, how will team members get to know each other?
When deadlines are approaching fast, we might long for the quiet of the old office model, where people worked in silos. While we might not be as productive as we would be in a completely silent environment, music at work can mitigate the effects of bigger distractors, like a ringing phone, a noisy coffee grinder, or the seven different conversations happening around you.
For all of the challenges brought up by noise, the modern day, music-friendly workplace is the more sound alternative.