What’s included with Rise Lite?

Rise Lite is Canada’s leading free cloud-based payroll software. Rise Lite allows organizations to process employee payroll, pay via direct deposit, and deliver electronic pay stubs directly through email at no cost. By using Rise as your payroll provider, we will also manage all of your source deduction remittances for your pay runs.

Rise Lite features include:

  • Electronic Record of Employments (ROEs) submission to Service Canada
  • Year end, T4 processing and submission to the CRA, with an option to email T4s to employees
  • Reporting: invoice statement report, payroll register, pay stubs, employee details report, and more
  • Email support for all payroll issues/troubleshooting/inquiries


Are there any hidden fees for using Rise Lite? What happens if I go over 20 active employees?

There are absolutely no hidden fees for Rise Lite users. Rise Lite is free for organizations with 20 employees or less. If you do grow to over 20 active employees in the future, we will give you advance notice before fees are ever applied to your account.


Why does the registration process request our business banking information – isn’t it free?

Banking information is required so that Rise is able to withdraw funds from your account to pay for your payroll and source deduction remittances (e.g., CPP, EI, Income Tax) directly to the CRA on your behalf. This is part of the agreement to our terms and services to have Rise Lite as your payroll provider. It’s one of the many features of Rise designed to make life easier for business owners.

By sharing your banking information with Rise, you will be able to pay your employees via direct deposit as opposed to issuing paper cheques. Congrats on going green!


What forms are required to complete my registration?

Find everything you need to know about completing your registration in the step-by-step Rise Lite Payroll Registration Guide.


How do I enter in my Pay Schedule?

Your Pay Schedule will depend on the length of your pay period. Your Pay Period length is determined by your business’ pay frequency: Weekly, Bi-Weekly, Semi-Monthly, Monthly.

**Please note that our system does not allow pay dates to fall on a weekend or on banking holidays (Saturday, Sunday or Statutory Holidays) and will automatically adjust the pay date to the next closest business day.


I have completed my registration; How long does it take before I can start using Rise Lite?

Registration time generally depends on the volume of signups for Rise Lite in the given week, however it takes up to 5 business days on average for our Small Business Team to review your account. Once your account has been reviewed the team will send you a welcome email and instructions on how to get started.


Does Rise Have a Payroll Cut-Off Time?

If you are paying your employees via direct deposit, you need to approve your payroll by 10AM Pacific Time, 5 business days prior to (and not including) the pay date.

If you pay your employees’ wages yourself (e.g., via cheque), the 5 business day cut off does not apply. Please approve your payroll no later than the scheduled pay date.

**Note that Rise will still handle your remittances.


If I have Year to Date (YTD) payroll can that be imported over to Rise Lite?

Yes, if you have a complete payroll register or employee pay stubs, you can send those to Rise.

Year to date imports may take up to 5 -7 business days and the Small Business Team will give you an update once it is complete.This will not prevent you from processing payroll, it will only affect what your employees see on their pay stub if a pay date passes in that time. You will have the option to send an updated pay stub to the employee after the import has been completed.