Salesforce Administrator

Department: Sales   Location: Vancouver, BC

It’s your experience that counts

Rise is Canada’s complete HR + Benefits + Payroll solution that gives businesses everything they need to build loyal and productive teams — all in one place.

When you step through our doors, you’ll discover a workplace that brings people together to innovate and succeed. We’re a forward thinking group of individuals that believes in building strong relationships, challenging one another, and fostering an open environment of dialogue and creativity.

Headquartered in Vancouver, we serve hundreds of businesses and thousands of employees across Canada and have big plans to grow. We care deeply about our employee experiences and support each individual with our own HR + Benefits solution that we all trust.

At Rise, it goes without saying that we have a lot of fun, and we’d really love you to join us. We aim to provide you with the most positive, challenging, and transformative experience of your career.

This could be you

We’re looking for an experienced Salesforce administrator that brings expertise in sales & marketing operations.

You are an operations specialist working for a VP Revenue or Operations and ready to breakout and run your own shop! You thrive on data and providing key business insights based on analyzing multiple data sources. You take initiative to identify what the business should be tracking and evaluating. You are able to think through problems and make actionable recommendations.

As a member of our team, you’ll report to our CRO and will be hands-on in providing data and operational support across the company. You’re an expert at seeing the big picture and creating easy to follow processes aimed at improving lead flow, opportunity management and overall user adoption.

You have an analytical mind and love identifying, developing and rolling out core marketing and sales processes. You work well under pressure and enjoy the challenge of improving day-to-day operations, configuration of 3rd party applications, and maintenance of our Salesforce platform, HubSpot and other tools.

Here’s what you’ll be doing

#1) Improve marketing & sales processes

You’ll develop marketing-to-sales processes and reporting practices. You’ll create a standard, predictable approach towards how we capture, analyze and report on all data. You’ll generate reports including forecasts, pipeline, funnel metrics, CRO and board slides, and KPIs for marketing and sales.

#2) Manage Salesforce & all 3rd party applications

You’ll be responsible for developing, building and testing new processes, including custom objects, integrating 3rd party applications, building reports and dashboards that drive decisions. You’ll manage data capture and data validation rules, and ensure timely follow up with all leads and customers.

#3) Provide governance and best practices

You’ll provide governance and best practices that continually improve user adoption. This includes working with other teams to improve data and workflows across the company, always improving our marketing and sales stack and ensuring data is in sync across teams.

Your qualifications

  • Salesforce Advanced Administrator certification
  • 2-3 years experience in administering and customizing Salesforce
  • Delivery of employee training programs that increase adoption
  • Advanced skills in Excel
  • Superior problem solving and analytical skills
  • Understanding of Hubspot and Salesloft
  • Strong organizational skills and can handle competing priorities
Share this posting: