SUMMER '23 RELEASE

Introducing over 30 improvements based on your feedback

We’ve made some changes—for the better.
Header Image Release

You asked, and we listened.

Our team has been working behind the scenes to implement more than 30 improvements across the entire platform, from recruiting to reporting and everything in between.

Platform improvements

 

Graphic Platform Improvements

Revamped live chat

Connect with an agent in seconds. No bots, no long wait times. Available 8am to 5pm PT to clients on all plans.

95%+ client satisfaction

Rise support is better than ever. Our CSAT has been at 90%+ for 12 months running, with record-fast response times.

Platform status page

Get real-time updates about any technical incidents or unplanned downtime.

Planned maintenance updates

Get insight about any scheduled maintenance as soon as you sign in to Rise.

Assign add-on roles

Assign access to Scheduling and Time Tracking and Recruiting right away without making someone an admin.

Create custom roles

Create completely brand new roles with any number of permissions.

Improved report filtering

Filter and save reports based on columns in the report.

Save reports for later

Save reports with filtering, sorting and column options selected to revisit at any time.

Manage columns in reports

Control what columns you see in a report.

Payroll Improvements

 

Graphic Payroll Improvements

Unapprove pay runs yourself

You can now unapprove pay runs yourself. No support tickets or phone calls required.

Integration with Xero

Rise’s easy and intuitive Xero integration makes creating journal entries from Rise Payroll to Xero seamless.

3-day funding for small businesses

Any clients previously on 5-day funding can now approve payroll closer to the pay date.

HR improvements

 

Graphic HR

Performance data, summarized

Easily access past performance reviews from your employees' profiles including self, manager, and peer feedback.

Concise, accurate employee journeys

Edit incorrect journey events and remove irrelevant events so that employee journeys are accurate and reflective of their history and growth.

Inclusive gender options

Non-binary and undisclosed will soon be available as choices for current and onboarding employees.

Access org chart

This new permission allows you to manage who can view the org chart.

View teams, departments, positions, locations

Provide access to more organization information with this new permission.

Access performance management

Have more control over who has access to Performance with this new permission.

Manage goals

This new permission will give you more control over who has access to Goals.

Task due dates

Assign due dates to provide a sense of urgency and help ensure that tasks are completed on time.

Enhanced task notifications

In-app notifications and nudges ensure that tasks are completed on time and reduce the chances of tasks slipping through the cracks.

Flexible task assignees

Assign tasks to primary managers so that they can be reused for onboarding any employee.

Emergency contacts report

Easily generate a report of your employees' emergency contacts so that you always have the information handy.

Comprehensive employee master list

Generate a report of any employee data, including custom fields. No more need to download multiple reports and combine them in Excel.

Scheduling and Time Tracking improvements

 

Graphic Scheduling And Time Tracking Improvements V2

Time approval audit trail

Review who changed a status and when on each time entry in Time Approval.

Schedules view only

This new permission will enable employees using scheduling to see the full schedule, including other employees’ shifts.

No data to display in reports

New error message to inform the user there is no data matching the selected dates.

Delete schedules

Clean up your schedule by deleting irrelevant schedules.

Time Off improvements

 

Graphic TimeOff Improvements V2

View away today for all employees

With this new permission, easily manage who can see the employees who are away today.

Editing time off requests

More flexibility on time off requests by allowing edits on the dates after they’ve been created or approved.

Access time off reports

Provide access to time off reports with this new permission.

Time off tag in Time Approval

An easier way to differentiate time off requests on the Time Approval screen.

Time off balances clarity

Available time off will be much easier to read and access.

Learn more about our features and plans

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