Introducing over 30 improvements based on your feedback

You asked, and we listened.
Platform improvements
Connect with an agent in seconds. No bots, no long wait times. Available 8am to 5pm PT to clients on all plans.
Rise support is better than ever. Our CSAT has been at 90%+ for 12 months running, with record-fast response times.
Get real-time updates about any technical incidents or unplanned downtime.
Get insight about any scheduled maintenance as soon as you sign in to Rise.
Assign access to Scheduling and Time Tracking and Recruiting right away without making someone an admin.
Create completely brand new roles with any number of permissions.
Filter and save reports based on columns in the report.
Save reports with filtering, sorting and column options selected to revisit at any time.
Control what columns you see in a report.
Payroll Improvements
You can now unapprove pay runs yourself. No support tickets or phone calls required.
Rise’s easy and intuitive Xero integration makes creating journal entries from Rise Payroll to Xero seamless.
Any clients previously on 5-day funding can now approve payroll closer to the pay date.
HR improvements
Easily access past performance reviews from your employees' profiles including self, manager, and peer feedback.
Edit incorrect journey events and remove irrelevant events so that employee journeys are accurate and reflective of their history and growth.
Non-binary and undisclosed will soon be available as choices for current and onboarding employees.
This new permission allows you to manage who can view the org chart.
Provide access to more organization information with this new permission.
Have more control over who has access to Performance with this new permission.
This new permission will give you more control over who has access to Goals.
Assign due dates to provide a sense of urgency and help ensure that tasks are completed on time.
In-app notifications and nudges ensure that tasks are completed on time and reduce the chances of tasks slipping through the cracks.
Assign tasks to primary managers so that they can be reused for onboarding any employee.
Easily generate a report of your employees' emergency contacts so that you always have the information handy.
Generate a report of any employee data, including custom fields. No more need to download multiple reports and combine them in Excel.
Scheduling and Time Tracking improvements
Review who changed a status and when on each time entry in Time Approval.
This new permission will enable employees using scheduling to see the full schedule, including other employees’ shifts.
New error message to inform the user there is no data matching the selected dates.
Clean up your schedule by deleting irrelevant schedules.
Time Off improvements
With this new permission, easily manage who can see the employees who are away today.
More flexibility on time off requests by allowing edits on the dates after they’ve been created or approved.
Provide access to time off reports with this new permission.
An easier way to differentiate time off requests on the Time Approval screen.
Available time off will be much easier to read and access.